Order Cancellation Policy
At Bstore, we understand that plans can change. If you need to cancel your order, please contact us as soon as possible and we will do our best to assist you.
Cancellation Request
You may request to cancel your order within 12 hours after placing your order.
To request a cancellation, please contact our customer service team:
Email: service@Bstoreon.com
Please include your:
- Order number
- Customer name
- Reason for cancellation (optional)
Once your cancellation request is confirmed, we will process your refund according to our refund policy.
Orders Already Processed or Shipped
After your order has been processed or shipped, we are unable to cancel the order because it has already entered the fulfilment process.
If you no longer wish to keep your order after receiving it, please refer to our Refund & Return Policy for further assistance.
Changes to Your Order
If you need to update your delivery address, size or product details, please contact us within 12 hours after placing your order.
We will do our best to help before your order enters processing.
Contact Us
If you have any questions regarding your order cancellation, please contact:
Email: service@Bstoreon.com
Our customer service team will be happy to assist you.